Community Resilience

Addressing urgent needs today for a better tomorrow

MA 211

Just as you would call 9-1-1 in an emergency, United Way of Central Massachusetts has partnered with other United Ways  across the state, to establish a free, confidential hotline to help with non-life threatening needs. 211 is an easy to remember telephone number that connects callers to information about health and human services available in their community. It serves as a resource for finding government benefits and services, non-profit organizations, support groups, volunteer opportunities, donation programs, and other local resources.

Calling 211 is:

  • Free

  • Confidential

  • Available 24 hours-a-day / 7 days-a-week

  • Multi-lingual

  • Available immediately during times of crisis, to field calls regarding the event and to direct callers to services most appropriate for their needs

  • Is an easy way to find or give help in your community

  • Maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies

 

Visit Mass 211’s website to Learn More.